Privacy Policy
How Kellibrooke Mortgage Partners collects, uses, and safeguards your personal information.
Who We Are
Kellibrooke Mortgage Partners, LLC ("Kellibrooke," "we," "us," or "our") is a residential mortgage broker licensed by the Texas Department of Savings and Mortgage Lending. NMLS #2022197. Individual loan originator Case Laviolette, NMLS #2025459.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kellibrooke.com or engage with our services.
Information We Collect
Information you provide directly:
- Name, email address, phone number (via contact form)
- Mortgage scenario details you voluntarily share (property type, purchase timeline, loan program interest)
- Any information you provide via phone, text, or email communication
Information collected automatically:
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type and screen resolution
- IP address (anonymized where possible)
Our website contact form collects only basic contact information (name, phone, email) and general mortgage scenario details. We do not collect Social Security numbers, income details, credit information, or other sensitive financial data through our website forms.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and mortgage scenario submissions
- Provide mortgage pre-qualification estimates and program recommendations
- Communicate with you about your mortgage process
- Improve our website and services
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing
We may share your information with:
- Wholesale lenders: When you apply for a mortgage, your application information is shared with lenders in our network to obtain loan options on your behalf. This occurs only after you initiate a formal application.
- Service providers: Third-party companies that help us operate our business (website hosting, email services, form processing). These providers are contractually obligated to protect your information.
- Legal requirements: When required by law, regulation, legal process, or governmental request.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Your Rights
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at case@kellibrooke.com or call (512) 350-9124.
Third-Party Links
Our website may contain links to third-party websites (NMLS Consumer Access, Texas SML, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices:
Kellibrooke Mortgage Partners, LLC
NMLS #2022197
Case Laviolette, NMLS #2025459
(512) 350-9124
case@kellibrooke.com
Austin, Texas